Data Protection

35bd Club Privacy Policy – Your Data is Safe With Us

This privacy policy details how 35bd Club collects, uses, and protects your personal information. We believe transparency is the foundation of trust.

Last Updated: January 1, 2026
SSL 256-Bit Encryption
Information Never Sold
🔐
Your Privacy
Our Responsibilities
Your information is always safe and confidential at 35bd Club.

📌 In Brief: 35bd Club takes your privacy seriously. Your data is never sold to third parties. This privacy policy explains what information we collect, why we collect it, and how we keep it safe.

1

Introduction & Applicability

This Privacy Policy applies to 35bd Club ("we", "us", "Platform") and all users of its services. By using the 35bdclub.com website and mobile application, you are considered to have accepted all terms of this Privacy Policy.

35bd Club is an internationally licensed online betting and gaming platform designed specifically for users in Bangladesh. We treat your privacy not merely as a legal obligation, but as a core business responsibility.

This Privacy Policy applies to the following:

  • Visiting and browsing the 35bdclub.com website.
  • Account registration and login process.
  • Deposits, withdrawals, and financial transactions.
  • Gaming and betting activity.
  • Reach out to our customer support team.
  • Receiving promotional emails and notifications.

Important: This Privacy Policy may be updated from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified by email for any significant changes.

2

What Information We Collect

35bd Club only collects information that is necessary for the proper operation of our services. We do not collect data beyond what is needed. The types of information collected under our Privacy Policy are outlined below:

2.1 Information Provided Directly by You

Information you provide during registration and account management:

Data Type When Collected Required?
Full Name At the Time of Registration Yes
Date of Birth At the Time of Registration Yes
Email Address At the Time of Registration Yes
Mobile Number At the Time of Registration Yes
Current Address During KYC Verification Yes, for withdrawals
National ID Card (NID) During KYC Verification Yes, for withdrawals
Mobile Banking Number When Adding a Payment Method Yes, for transactions

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

  • Device Information: Device type, operating system, and browser version.
  • Connection Information: IP address, internet service provider name, and connection time.
  • Usage Patterns: Pages visited and time spent, games played.
  • Transaction History: Bet amounts, win/loss records, and withdrawal history.
  • Log Files: Access logs and error reports stored on the server.
3

How We Use Your Information

Under 35bd Club's privacy policy, your information is used solely for the purposes listed below — and for no other purpose.

3.1 Service Operations

  • Creating, verifying, and managing your account.
  • Processing deposits and withdrawals.
  • Applying bonuses and promotional offers.
  • Providing customer support assistance.

3.2 Security & Compliance

  • To prevent fraud and money laundering.
  • Verifying identity through KYC checks.
  • Blocking access for minors.
  • Meeting the requirements of legal and regulatory authorities.

3.3 Service Improvement

  • Analyzing data to improve the platform experience.
  • Making decisions on adding new features and games.
  • Identifying and resolving technical issues.

3.4 Contact

  • Sending important account updates.
  • Sharing bonus and promotional offers (with your consent).
  • Sending security alerts and notifications.

⚠️ Please Note: You can opt out of marketing communications at any time. Update your notification preferences in your account settings or email us at support@35bdclub.com.

4

Data Retention Period

35bd Club does not retain your personal data longer than necessary. The following retention periods apply to different types of data in accordance with this Privacy Policy:

Data Type Retention Period Reason
Account Information 5 Years After Account Closure Legal & Regulatory Requirements
Transaction Records 7 Years Financial Regulatory Obligations
KYC Documents 5 Years AML (Anti-Money Laundering) Law
Customer Support Chat Logs 3 Years Dispute Resolution Requirements
Marketing Preferences Until Consent is Withdrawn Based on Personal Preferences
Cookies & Browsing Data Up to 12 Months Service Improvement

Once the retention period expires, data is securely deleted or anonymized so that your identity can no longer be identified.

5

Sharing Information with Third Parties

35bd Club never sells or rents your personal information. However, data may be shared with third parties in the following limited circumstances:

5.1 Authorized Third Parties

  • Payment Processors: bKash, Nagad, Rocket – to process transactions.
  • Identity Verification Services: To complete the KYC process.
  • Game Software Providers: Only the minimum data necessary to operate games.
  • Technology Infrastructure: Cloud storage and server service providers.
  • Fraud Prevention Services: Anti-fraud & AML screening tools.

5.2 Legal Obligations

We may be required to share information as part of a court order, regulatory request, or legal process. In such cases, we provide only the specific information that has been requested.

Our Commitment: Before sharing any data with a third party, a Data Processing Agreement is signed with them. They are also bound to uphold the same privacy standards we follow.

6

Cookie Policy

35bd Club uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To analyze site usage statistics (Google Analytics).
  • Marketing Cookies: To show relevant advertisements (subject to your consent).

6.2 Cookie Controls

You can disable or clear cookies from your browser settings at any time. However, turning off essential cookies may cause certain platform features to stop working properly.

7

Your Rights

Under 35bd Club's Privacy Policy, you have the following rights over your personal data. To exercise these rights, email us at support@35bdclub.com.

👁️
Right to Know

You may request to know what personal information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request deletion of your data under certain circumstances.

🚫
Right to Restrict Processing

You may request that we stop using your information for a specific purpose.

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Right to Portability

You may export your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

We typically respond within 30 business days of receiving a request. For complex cases, this may be extended up to 90 days — but you will be informed in advance if that happens.

8

Security Measures

35bd Club follows the highest industry standards to protect your data. Below are the technical and organizational security measures we have in place:

8.1 Technical Security

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL.
  • Database Encryption: Sensitive information is stored in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: To prevent cyberattacks.
  • Regular Security Audits: Periodic audits conducted by third-party experts.

8.2 Organizational Security

  • Regular staff training on data protection and security.
  • Only authorized personnel have access to sensitive information.
  • A rapid response plan in place for data breach incidents.
  • In the event of a data breach, affected users will be notified within 72 hours.

⚠️ Your Responsibilities: Keep your account password confidential and do not share it with anyone. If you notice any suspicious activity, please contact us immediately.

9

Children's Privacy

35bd Club strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

We verify age at registration through date of birth and the KYC process. If we become aware that data from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If you suspect that a minor is using our platform, please notify us at support@35bdclub.com.

10

Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please reach out to our dedicated privacy team:

  • Email: support@35bdclub.com
  • Response Time: 3–5 Business Days
  • Critical Security Issues: Response within 24 hours

We take every complaint seriously and work to resolve it as quickly as possible. 35bd Club remains fully committed to protecting your privacy.

Why Trust Us

How Your Data Is Protected at 35bd Club

Our privacy policy isn't just words on paper — it's enforced at every level, in practice.

🔒
End-to-End Encryption

All your data transmissions are secured with 256-bit SSL. Your information stays encrypted from the moment it's sent to the moment it's stored.

🛡️
Data Is Never Sold

35bd Club never sells or rents your personal information to any third party. Your data is used solely to provide services to you.

KYC Verification System

Minors and fraudulent users are blocked through a robust identity verification process.

👤
Your Data, Your Control

You can view, update, or delete your information at any time. Exercising your rights is simple and hassle-free.

🔍
Transparent Privacy Policy

What data we collect, why we collect it, and how long we keep it — all clearly explained. No hidden information.

📞
24/7 Support

Our support team is available around the clock for any privacy-related questions. We are committed to providing prompt and effective resolutions.

Play safe, enjoy with peace of mind!

Your information is completely secure at 35bd Club. Open an account today and start betting at the best odds on cricket, football, and 30+ other sports.

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